Privacy Policy — qq998

qq998 is an internationally licensed online betting and casino platform serving Members primarily based in Indonesia. In the course of providing our services — including sports betting, live casino, slot games, togel (Indonesia's traditional numbers lottery), and sabung ayam (cockfighting) wagering — we necessarily collect and process personal data belonging to our Members and platform visitors.

We take our responsibility as a data controller seriously. This Privacy Policy has been drafted to give you a clear, complete, and honest account of our data practices. It explains what data we collect, why we collect it, how long we keep it, with whom we may share it, and what rights you have in relation to your information. Where we use technical or legal language, we have aimed to accompany it with plain-English explanation.

This Privacy Policy forms an integral part of the qq998 Terms & Conditions. Capitalised terms used here but not defined here carry the meanings assigned to them in the Terms & Conditions. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a data-related matter, this Privacy Policy shall prevail.

qq998 collects personal data across several categories. The specific data points collected depend on how you interact with the platform — a visitor who does not register will generate a different data footprint than a fully verified Member who actively deposits and wagers.

We do not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health data beyond what is strictly required for responsible gaming compliance (e.g., noting a self-exclusion activation or a Member's stated reason for requesting a cooling-off period).

qq998 collects personal data through the following primary channels:

• Directly from you: When you register a qq998 account, complete KYC verification, make a deposit or withdrawal, place a wager, contact customer support, respond to a survey, or opt into a promotional communication, you provide data directly to us.
• Automatically during platform use: When you access qq998.club from any device, our servers and analytics systems automatically log technical data including your IP address, device identifiers, browser configuration, and session activity. This occurs whether or not you are logged into an account.
• Via cookies and similar technologies: As described in detail in Section 7, qq998 uses cookies, local storage, and session tokens to maintain your login state, remember your preferences, and understand how the platform is used in aggregate. First-party cookies are set by qq998.club directly; certain analytics and fraud-prevention tools may set cookies within the same domain context.
• From third-party verification providers: When you submit KYC documents, our identity verification partner may return enriched data (e.g., document authenticity score, liveness check result) that is recorded on your qq998 account profile alongside the raw documents you submitted.
• From payment processors: When a deposit or withdrawal is processed, the relevant bank or e-wallet provider confirms transaction details (amount, reference, timestamp, and counterparty account) to qq998's payment system. No full bank account credentials (passwords, PINs, OTPs) are transmitted to or stored by qq998.

qq998 uses personal data strictly for purposes that are necessary to operate the platform, comply with legal obligations, and provide a high-quality experience to our Members. The following table maps each data category to its primary use purposes:

qq998 processes personal data on the following legal bases, consistent with internationally recognised data protection frameworks:

• Contract performance: Processing that is necessary to fulfil the agreement between qq998 and the Member — including account creation, payment processing, and gameplay delivery — is carried out on the basis that it is required to perform the contract the Member entered into upon registration.
• Legal obligation: Processing that is required to comply with applicable law — including KYC identity verification, anti-money-laundering transaction monitoring, and responses to lawful regulatory or law enforcement requests — is carried out on the basis of legal obligation.
• Legitimate interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and aggregated analytics is based on qq998's legitimate interests in operating a safe, fair, and commercially viable platform, provided those interests are not overridden by the privacy interests of the individual Member.
• Consent: Processing for direct marketing communications (promotional emails, SMS offers) is carried out solely on the basis of the Member's freely given, specific, and informed opt-in consent. This consent can be withdrawn at any time via account settings or by contacting customer support.

qq998 does not sell, rent, or commercially exploit your personal data to any third party. Data is shared externally only in the limited, necessary circumstances described below:

6.1 Licensed Service Providers

qq998 engages trusted third-party service providers to support platform operations. These providers process data strictly on qq998's behalf, under contractual data processing agreements that prohibit them from using Member data for their own purposes. Categories of provider include:

• Payment processors: Indonesian bank transfer gateways and e-wallet operators (OVO, DANA, GoPay, ShopeePay, LinkAja) — receive transaction data necessary to process your deposits and withdrawals in IDR.
• KYC/AML verification providers: Licensed identity verification partners who receive your submitted KYC documents and registration data to perform document authenticity checks and liveness verification.
• Game content providers: Studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Pocket Games Soft receive a session token and wager data necessary to deliver their games within the qq998 platform. These studios do not receive your full personal profile.
• Cloud infrastructure and security providers: Hosting, CDN, and DDoS protection providers who may process technical data (IP addresses, request logs) as part of platform security operations.
• Customer support tooling: Live chat platform providers who process communication data in order to facilitate real-time support interactions.

6.2 Regulatory and Law Enforcement Authorities

qq998 will disclose personal data to competent regulatory bodies, law enforcement agencies, or courts of law when required to do so by a lawful order, warrant, or regulatory directive issued under the laws of the jurisdiction in which qq998 holds its international gaming licence. In such cases, qq998 will disclose only the minimum data required to satisfy the legal obligation and, where permitted by law, will notify the affected Member.

6.3 Corporate Transactions

In the event that qq998 undergoes a merger, acquisition, restructuring, or sale of assets, Member personal data may be transferred to the successor entity as part of that transaction. In such circumstances, the successor entity will be required to honour the commitments made in this Privacy Policy or provide Members with advance notice of any material changes to data practices and an opportunity to close their accounts.

6.4 With Your Explicit Consent

qq998 may share your data with any additional third party if you have provided explicit, specific, and informed consent for that sharing — for example, if you opt into a joint promotion with a named partner brand. Such consent can be withdrawn at any time, though withdrawal will not affect the lawfulness of sharing that occurred prior to withdrawal.

qq998 uses cookies and similar technologies (local storage, session storage, pixel tags) to operate the platform effectively, keep you securely logged in, and understand how Members interact with our features. The following table describes the categories of cookies we use:

qq998 does not deploy third-party advertising or retargeting cookies. We do not participate in cross-site behavioural advertising networks. The cookies active on qq998.club serve exclusively the operational purposes described above.

You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent you from logging in and using the platform. Disabling functional cookies will cause your platform preferences to reset at each session.

qq998 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods required by applicable law and qq998's international gaming licence obligations. The following retention guidelines apply:

• Active account data: Registration data, financial records, and transactional/gaming history are retained for the full duration of the Member's active account relationship with qq998.
• KYC documents: Identity and address verification documents are retained for a minimum of five (5) years from the date of collection, in accordance with international anti-money-laundering standards applicable to licensed gaming operators. After five years, documents are securely deleted unless a regulatory hold applies.
• Financial transaction records: Deposit, withdrawal, and betting transaction records are retained for a minimum of five (5) years from the transaction date, to satisfy financial record-keeping obligations applicable to licensed gaming operators.
• Customer support communications: Live chat transcripts and email correspondence are retained for three (3) years from the date of the interaction, to facilitate the resolution of any subsequent account disputes.
• Closed account data: Upon account closure — whether initiated by the Member or by qq998 — personal data is retained for five (5) years from the closure date to satisfy regulatory obligations and to handle any post-closure claims or disputes. After this period, data is securely purged from active systems.
• Behavioural & analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it no longer constitutes personal data. Raw, identifiable session logs are retained for no more than thirteen (13) months.

qq998 implements a comprehensive, layered security architecture to protect Member personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures in place include:

• Encryption in transit: All data transmitted between your device and qq998 servers is encrypted using TLS 1.2 or higher (256-bit SSL). The qq998 domain enforces HTTPS at all times; unsecured HTTP connections are automatically redirected.
• Encryption at rest: Sensitive personal data — including KYC documents, payment account details, and hashed passwords — is encrypted at rest using AES-256 encryption on all storage systems.
• Password security: Member passwords are never stored in plain text. qq998 uses a computationally intensive, salted hashing algorithm. In the event of a data breach, hashed passwords cannot be reverse-engineered into usable credentials within any practical timeframe.
• Access controls: Access to qq998's production systems and Member data is restricted to authorised personnel on a need-to-know basis, enforced through role-based access controls (RBAC), multi-factor authentication (MFA) for all staff accounts, and comprehensive access audit logging.
• Network security: qq998's infrastructure is protected by enterprise-grade firewalls, intrusion detection and prevention systems (IDS/IPS), and DDoS mitigation services. Regular vulnerability assessments and penetration tests are conducted by qualified third-party security firms.
• Incident response: qq998 maintains a documented data breach response plan. In the event of a confirmed breach affecting Member personal data, affected Members will be notified within a timeframe consistent with the notification requirements of applicable data protection regulations, and all necessary remediation steps will be implemented immediately.

While qq998 employs all reasonable and industry-standard technical and organisational measures to protect your data, no online platform can guarantee absolute security against all possible threats. Members are encouraged to use a strong, unique password for their qq998 account, enable any available two-factor authentication, and contact support immediately if they suspect unauthorised access to their account.

As a qq998 Member whose personal data we process, you hold the following rights in relation to that data. qq998 is committed to honouring these rights promptly and without undue bureaucracy. To exercise any of the rights below, please contact our support team via live chat or at [email protected].

qq998 will respond to all valid data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it. Requests are free of charge unless they are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply or the request may be refused, with written explanation.

qq998 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. The 21+ age restriction is enforced at registration and reinforced through K YC identity verification. Any Member who provides false information about their age during registration will have their account immediately suspended and any balance forfeited in accordance with the qq998 Terms & Conditions.

If qq998 becomes aware or has reasonable grounds to believe that a registered Member is under 21 years of age, we will: (a) immediately suspend the account and block access to all wagering features; (b) conduct an expedited KYC review to verify the Member's true date of birth; (c) if the suspicion is confirmed, permanently close the account, void all bets placed during the period of underage use, and return any net deposits to the payment method used — less any winnings generated during that period, which will be forfeited; and (d) retain a record of the incident for regulatory compliance purposes.

Parents and guardians who believe a minor may have accessed qq998 are encouraged to contact our support team immediately at [email protected]. We will prioritise such reports and take all necessary action within 24 hours. We also recommend that households with minors install parental control software on shared devices to prevent access to online gambling platforms.

The qq998 platform integrates game content from licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft, among others. When you launch a game provided by one of these studios within the qq998 platform, a secure session is established between your device and the studio's game server. The studio receives only the minimum data required to deliver the game — typically a session token, wager amount, and game outcome — and is contractually prohibited from using this data for purposes beyond game delivery.

qq998.club may contain links to our own internal pages (such as the FAQ, Responsible Gaming, and About Us pages). This Privacy Policy governs all pages within the qq998.club domain. It does not apply to any external websites or services that may be referenced in a general informational context. qq998 does not control and is not responsible for the privacy practices of any third-party website.

qq998 does not embed social media tracking pixels, third-party advertising tags, or affiliate tracking scripts that transmit personal data to external platforms without a direct operational necessity. Any future integration of third-party tools that involves personal data processing will be documented in an updated version of this Privacy Policy.

qq998 is an internationally licensed offshore gaming platform. As a result, your personal data may be stored on, or transferred to, servers and systems located outside of Indonesia. This includes the jurisdiction in which qq998 holds its gaming licence, as well as the locations of certain cloud infrastructure and service providers engaged to support platform operations.

Whenever personal data is transferred outside of Indonesia, qq998 takes appropriate steps to ensure that the receiving jurisdiction and/or the receiving entity provides an adequate level of data protection. These steps may include:

• Transferring data only to jurisdictions recognised as providing an adequate level of data protection by internationally accepted standards.
• Entering into contractual data processing agreements with receiving entities that impose data protection obligations equivalent to those described in this Privacy Policy.
• Implementing additional technical safeguards — such as end-to-end encryption of data in transit and at rest — to compensate for any differences in the regulatory environment of the receiving jurisdiction.

By using the qq998 platform and providing your personal data, you acknowledge and consent to the international transfer of your data as described in this section, on the understanding that qq998 maintains the protective measures outlined herein at all times.

qq998 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the scope of our platform services. When material changes are made, we will update the effective date displayed at the top of this page and, where practicable, notify active Members via email or an in-platform notification prior to the changes taking effect.

We encourage you to review this Privacy Policy periodically. Your continued use of the qq998 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept a material change to this Privacy Policy, your sole remedy is to cease using the platform and request closure of your account in accordance with the account closure procedure set out in the qq998 Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data qq998 holds about you, please reach out to our support team through any of the following channels:

• Live Chat: Available 24/7 directly within the qq998 platform. Our Indonesian-speaking support agents can assist with data access requests, opt-out requests, and general privacy inquiries in real time — typically with a response within two minutes during standard operating hours.
• Email: [email protected] — for formal written correspondence, subject access requests, erasure requests, and document submissions. Please include "Privacy Request" in the subject line to ensure your message is routed to our data team. Formal requests are acknowledged within 48 hours and actioned within 30 days.
• Platform: https://qq998.club — all privacy-related resources including this Privacy Policy, the Responsible Gaming page, and the FAQ are accessible from the platform at all times.

For formal legal notices pursuant to this Privacy Policy — including notices of regulatory inquiry or legal proceedings — please send written correspondence to the registered address of qq998's operating entity. This address is available upon verified written request submitted to the support email address above, together with identification confirming your entitlement to make such a request.